Digital-Dreamz

Summary Information:

Level of Security Clearance: SECRET
Current Work Location: DAHLGREN
Date Resume updated: 9/26/2008

Summary of Qualifications:

I am computer technician with over ten years of experience using PC’s with Windows, Linux and Unix Operating Systems. I am highly skilled in developing Web Based or Visual Studio applications and utilities ranging from network diagnostic tools to entire Object Oriented web sites. I have a demonstrated talent for analyzing problems, developing and simplifying procedures, and finding innovative solutions.

Languages and Frameworks:

HTML, JavaScript, AJAX, CSS
PHP, ASP, ASP.NET, ColdFusion
Visual Basic/Visual C++, Visual Basic for Applications
MySQL, SQL Server, Oracle, MS Access, MS Visual FoxPro
Java,Blitz3d, Subversion

Other Skill Sets:

• Hardware Technical Support
• Software Technical Support
• Windows 9x-Vista Knowledge
• Linux/Unix
• TCP/IP Networking

Education / Certifications:

• Rappahannock Community College – Partial Completion
• Comptia A+ Certification
• Comptia Net+ Certification
• Certified Internet Webmaster
• Fast Track to Cold Fusion

Work Experience:

General Dynamics Information Technologies - 10/04 to present
Senior Web Systems Engineer

SEMCIP Technical Assistance Network

My latest tasking is under the direction of our new Government Customer, Bob Zanella, for Q54. I have already reverse engineered the existing STAN ASP and FoxPro Files, and recreated the site using Microsoft Sql Server and ASP/ASP.NET. The site generates EMI Problem/Ship/Equipment reports. The overall layout has been improved, and all reports are now exportable directly to XLS, DOC and PDF versions. The speed of all report generations has been improved, and data integrity is being improved dramatically. The site went live in August of this year, and new developments have continued in order to aid the SEMCIP Community. The site currently has over 750 users, and is hosted on the local NSWC Base here in Dahlgren, VA. The site also has a custom designed search engine, several AJAX-ian enhancements, and many user customizable reports. New tasking is being made to move the Microsoft Sql Server site to an Oracle based site, utilizing more modular code and more advanced AJAX-ian Web 2.0 features.  This new version will be hosted on the Navy Data Environment  by the end of FY09.

NSWC CMS

This site was created for the J Department users to help them with their day-to-day operations. The site includes a Document Management Module, a Calendar Management Module, a Tasking System and several other modules for use by the J-Department government heads. I created the initial install and configuration. I also began the development of custom modules for the XOOPS system. This tasking is now being handled by K. Pillow and N. Lebedin.

NAVSEA Inner City

Under the direction of the SEMCIP department heads, I was keeping this site updated with new information from a variety of sources. This site was developed by another company, so my interaction is strictly for the posting of new data.

Non Developmental Roles:

Help Desk Technician

I also handled the majority of the system support requests for the J54 users in building 150. This includes the standard configuration, problem resolution, and typical help desk/bench work. This tasking is now being handled partially by another in-house technician as my programming tasks take up the majority of my time.

JPAS Training

Under the direction of General Dynamics Corporate FSO, I have been authorized to guide all the FSOs at General Dynamics in their JPAS endeavors. I have taught several classes at branch locations including Chesapeake, Fairfax, Rosalyn and Falls Church. I will be traveling to all the facilities to give the FSOs hands on training for JPAS.

I have created a Standard Operation Procedure document for JPAS and am currently ensuring its implementation at all GDIT offices.  My contact information has also been made available to all the FSOs to help answer any questions either over the phone or through email channels.  I have also made my website, http://jpas.digital-dreamz.com, available to the entire staff for any questions or comments they may have.

Edge Technologies - 09/03 to 10/04
JPAS Helpdesk Technician

At Edge Technologies, I performed many roles from helpdesk technician to web developer.  I have designed, developed and maintained a web based utility portal for the JPAS Helpdesk to help process each call. This portal contains many tools such as a system to house the helpdesk’s Frequently Asked Questions, Standard Operating Procedures, and Forums. It also provides access to networking utilities, automatic e-mailers, distribution list managers and a web based ticketing system. New modules are constantly being developed and implemented for this portal.  Secondary responsibilities included maintaining and backing up the JPAS Gateway website. I also designed, developed and maintained the redesigned JPAS Website.  Helpdesk duties included  handling technical and functional calls from over 5,000 Industry and Department of Defense organizations, and technical or networking calls from all military users. I also assisted the Helpdesk with senior level functional and technical calls, creating new accounts from DSS Certified Organizations, dispersing TPR Reports for EDS/HAI ™, and assisting in Beta-Testing new JPAS Training tool.

NCI, INC. - 02/03 to 08/03
Help Desk Associate

I handled incoming calls relating to technical pc problems our government and contractor customers’ experience. I also scheduled dispatches for our Dedicated Support if the problem requires. Secondary job duties included the processing of MOTD requests, new account requests and team message management.